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Supply Chain Management

As the COVID-19 had become a pandemic, the looming impact on the supply chains of most enterprises was foreseeable while the virus kept spreading, causing massive outbreaks. Amongst those around the world trying to fix the uncertainty brought about by the disease, DFI ahead of time on Jan 23 — the beginning of Chinese New Year — initiated pre-emptive procedures, and have since implemented numerous responsive measures on upstream and downstream supply chains.

Establishment of DFI's Emergency Response Team

• Emergency responses — Daily reports of supply changes and correspondent workarounds
• Optimized material allocation — Delivery schedules adjustment according to priorities and essentialities of customers' requests
• Precautions against disruptions — Weekly updates on six weeks' upcoming supplier status and production schedule, and establishments of precautionary measures
• Logistics coordination — Shipment in batches according to logistic conditions if necessary

Dynamic Supply Chain Management

• Realtime Supplier Management
  • Investigate supplier back-on-line percentage and production capacity
  • Daily reports of suppliers' changes of delivery time
• Supplier Diversity
  • Additions of substitute materials and coordination of verification schedules
  • Connect to Qisda Group's suppliers to expand resources
  • Survey existing markets for supply sources

Accumulation of Shared Materials for Timely Availability

Negotiation with suppliers for shifting to express or air transportation to fulfill emergent orders

DFI's Disciplines on Coping with COVID-19 Pandemic

Due to the outbreak of the coronavirus, DFI January 21th initiated the Business Continuity Plan (BCP) specifically developed to cope with unpredictable adversities. As stipulated in the BPC, DFI shall be monitoring severity levels of the pandemic, practicing the disciplines mandated to all departments, and coordinating matters that concern DFI's business continuity, such as taking inventories more frequently, preparing adequate daily supplies to minimize the spread of the pandemic, allocating delegations, and investigating supplier status. The BCP also stipulates that different procedures shall be initiated in regard to the global situations.

Currently, the convener and conductor of the BCP are undertaken by the chief managers of DFI. The anti-pandemic disciplines regarding personnel and operations are as follows:

• Rigorous controls over business trips — non-essential travels shall be suspended;
• Virtual conferences are strongly advised;
• Compliance with the quarantine and inspection regulations are mandatory;
• Visitors shall have their body temperatures taken and hands disinfected before entry;
• Public space is disinfected on regular bases.

DFI's BCP Organization Structure

Constant reminders such as posters, online notices, and emails are implemented to advise and advocate to employees the measures and corporate policies, in hope to minimize the health risks of the employees and to ensure their well-beings.
To further curb the chances of community transmission, an operation diversification plan has also been developed, regulating the diversification measures including grouping and delegation rotations between in-house and work-from-homes, VPN networks, dormitory management, makeshift quarantines, and rehearsals of emergencies. These protocols will be initiated once any suspected case of infection is reported within DFI premises.
DFI assures that we will keep an ever closer eye on the situation of the COVID-19, take necessary measures, and fully comply with government regulations. We will keep any major updates available for everyone concerned.